Internet & Phone Rates

Internet speeds may vary with conditions. Actual speeds are “up to” and are not guaranteed. A DOCSIS 3.0 or above modem required to receive speeds above 20 Mbps. Wireless speeds may be less than expected depending on device (speed is burstable). Our advertised speeds are for a direct connection to the modem with a wire. We cannot guarantee WiFi speeds because we cannot control the customer environment. For the fastest possible WiFi wireless speeds, your computer must be equipped with a 5.8 GHz wireless adapter. Advertised speeds are indexed to a wired connection to the cable modem. WiFi should be considered a service that replaces a wire with radio waves for the sake of convenience, but sacrifices speed and performance to achieve that convenience. Adapters that connect via USB port are available at retailers for those who don’t know how to—or don’t want to—modify their computers. For the best connection always run a cat5 ethernet cable. A standard one-time activation/setup fee for all new phone customers will be applied as well as a port charge if keeping existing number. Equipment, installation, taxes and fees extra. Other restrictions may apply.