Steady and dependable. It’s the Braintree way.
No matter what each day brings, you can count on us to help you work, learn and stream from home.
At BELD Internet, we’re working non-stop in the field and plant to keep you connected throughout the coronavirus (COVID-19) situation. Here’s what you should know:
Customer Service is open!
BELD is running operations as usual. Customer Service is available Monday through Friday, 7:30 a.m. to 4:30 p.m. After-hours technical support is available 24/7.
If you have a question or experience an interruption in service:
- Call 781.348.BELD (2353).
- Email firstname.lastname@example.org.
- Use the Live Chat feature on BELD’s main website.
- Read our Streaming FAQ.
For your safety, our offices are closed to the public and our field technicians cannot enter any residents’ homes until the virus is under control.
We can sign up new customers who live in certain condominiums and apartment buildings.
If you would like to sign up for BELD Internet and live in one of the complexes listed below, contact us and we’ll guide you through the easy steps for Internet self-installation.
You must already have a modem, and we will do inside wiring from the building’s point of entry.
- Jonathan’s Landing, John Mahar Highway
- Lenox Farms, Liberty Street
- Liberty Park Apartments, Matthew Lane
- Logan Park, Grove Street
- Reservoir Crossing, Pond Street
- Ridge at Blue Hills, West Street
- Turtle Crossing, Commerce Drive
If you live in a freestanding house and would like to sign up for BELD Internet, please wait until the coronavirus situation stabilizes and it is safe for our technicians to enter your home.